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Toyota and Lexus Vehicles: Fuel Pump Can Stall Engine

NHTSA campaign 20V012000 · Reported 2020-01-13 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

This is a serious problem because the engine can shut off while you are driving, and while the notice does not tell owners to stop driving, you should have the pump replaced as soon as you can.

What's wrong, in plain English

The fuel pump sits inside the gas tank and pushes gas to the engine. On these Toyota and Lexus vehicles, that pump can fail. If it fails, the engine can stall, meaning it shuts off while you are driving. A stall in traffic leaves you without power and can lead to a crash. This recall started in January 2020 and Toyota expanded it twice in March 2020, adding some model years and removing others, so the covered list changed. A dealer replaces the pump at no charge.

What you should do

1. Look up your VIN at nhtsa.gov/recalls, since the covered models changed as the recall was expanded.
2. Contact your dealer or call Toyota at 1-888-270-9371 or Lexus at 1-800-255-3987 to schedule the repair.
3. Have the fuel pump replaced — it costs you nothing.

Affected vehicles (24)

2018 Lexus ES350
2018 Lexus LS500
2018 Lexus RC 300
2018 Lexus RX350
2018 Lexus RX350L
2018 Toyota Avalon
2018 Toyota Camry
2018 Toyota Corolla
2018 Toyota Highlander
2018 Toyota Sequoia
2018 Toyota Sienna
2018 Toyota Tacoma

Show all 24 vehicles

2018 Toyota Tundra
2019 Lexus RC 350
2019 Lexus RX350
2019 Lexus RX350L
2019 Toyota Avalon
2019 Toyota Camry
2019 Toyota Corolla
2019 Toyota Highlander
2019 Toyota Sequoia
2019 Toyota Sienna
2019 Toyota Tacoma
2019 Toyota Tundra

Who to contact

Lexus — official Lexus recall lookup

Customer service: 1-800-255-3987

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Lexus fuel system recalls: stalling fuel pumps and fire risk · all 4 Lexus recalls in this area
Why do Toyota fuel pumps and fuel lines keep getting recalled? · all 10 Toyota recalls in this area

Official notice

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Safety risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.