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Toyota, Lexus fuel pump may fail, stall engine

NHTSA campaign 20V012000 · Reported Jan 13, 2020 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

An engine that stalls while driving increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V012000
Reported to NHTSAJan 13, 2020
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedFuel System, Gasoline:delivery:fuel Pump
Vehicles covered24 model/year combinations, model years 2018–2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On many Toyota and Lexus models, the low-pressure fuel pump inside the fuel tank may fail. If the pump fails, the engine can stall while the vehicle is being driven, which affects the driver's ability to keep control of the vehicle at that moment.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Contact your dealer to schedule the free repair; call Toyota at 1-888-270-9371 or Lexus at 1-800-255-3987.
3. The fuel pump will be replaced at no cost.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V012000. More in how recalls work.

Affected vehicles (24)

Show all 24 vehicles

Who to contact

Lexus — official Lexus recall lookup

Customer service: 1-800-255-3987

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Tundra recalls

All 34 Tundra recalls

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Safety risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.