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Ford Transit and Ram ProMaster Foldaway Seat Lock Failure

NHTSA campaign 19V332000 · Reported Mar 1, 2019 · Prime-Time Specialty Vehicles

medium How serious is it? About this label

A seat back that comes unlocked during a crash or sudden stop increases the risk of injury to the occupant. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V332000
Reported to NHTSA	Mar 1, 2019
Manufacturer	Prime-Time Specialty Vehicles
Part affected	Seats
Vehicles covered	2 model/year combinations, model years 2018
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain Ram ProMaster and Ford Transit vehicles fitted with Freedman GO-ES foldaway seats, the seat back cushion may not lock securely in place when it is raised from its folded position to the upright position. If the vehicle is in a crash or stops suddenly, the seat back may not stay locked under that load. A seat back that moves increases the risk of injury to the person sitting in it.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Freedman dealer at 1-800-443-4540, or Prime-Time Specialty Vehicles at 1-574-293-9191, to schedule service.
3. The foldaway seats will be inspected and repaired at no cost to you.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V332000. More in how recalls work.

Affected vehicles (2)

2018 Ford Transit
2018 RAM Promaster

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Seat Recalls Involving Unlocked Seatbacks and Unexpected Movement · all 21 Ford recalls in this area
RAM Seat Recalls Cover Passenger Sensors and Foldaway Seat Locks · all 4 RAM recalls in this area

Other RAM Promaster recalls

Sep 29, 2026Ram ProMaster Vans Risk Losing Power Steeringhigh
Dec 17, 2025Wheelchair Restraints in Various Vehicles May Not Lockhigh
Oct 23, 2025Ram ProMaster Radiator Fan Circuit May Overheathigh
Oct 6, 2025Ram ProMaster Electric Vehicles Can Lose Drive Powerhigh
Aug 26, 2025Ram ProMaster, Dodge Journey backup camera may failmedium
May 21, 2025Ram ProMaster Rearview Camera May Not Displayhigh

All 26 Promaster recalls

Official notice

Component: SEATS
Summary: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Safety risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.