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Honda CR-V Steering Wheel Defect Can Disable Airbag

NHTSA campaign 19V383000 · Reported May 21, 2019 · Honda (American Honda Motor Co.)

high How serious is it? About this label

A disabled airbag increases the risk of injury if you're in a crash, and an airbag that goes off on its own also increases the risk of injury and a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number19V383000
Reported to NHTSAMay 21, 2019
ManufacturerHonda (American Honda Motor Co.)
Part affectedAIR Bags:frontal:driver Clockspring/spiral Cassette
Vehicles covered1 model/year combination, model years 2019
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The steering wheel's inner metal core may have rough edges, called burrs, inside it. Those burrs can damage the wiring that runs through the steering wheel. If that wiring is damaged, the driver's airbag may stop working and fail to inflate in a crash. The damage can also cause the airbag to go off on its own, even when there's no crash at all.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Honda dealer to schedule the repair (customer service: 1-888-234-2138).
3. The repair — a protective cover plus a new clockspring and wiring — is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V383000. More in how recalls work.

Affected vehicles (1)

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Honda CR-V recalls

All 16 CR-V recalls

Official notice

Component
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Summary
Honda (American Honda Motor Co.) is recalling certain 2019 CR-V vehicles. The metal core of the steering wheel may have burrs which can damage the harnesses routed within, potentially disabling the driver's air bag or causing it to deploy without warning.
Safety risk
In the event of a crash, a disabled air bag would increase the risk of injury. An uncommanded deployment of the driver's air bag also increases the risk of injury and a crash.
Remedy
Honda will notify owners, and dealers will install a protective cover on the steering wheel core and replace clockspring and the harnesses within, free of charge. The recall began July 8, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R4S.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.