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Audi Q5 and SQ5 Passenger Air Bag Damage Risk

NHTSA campaign 19V473000 · Reported Jun 19, 2019 · Volkswagen Group of America, Inc.

high How serious is it? About this label

A damaged air bag may not protect the passenger properly in a crash, increasing the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V473000
Reported to NHTSA	Jun 19, 2019
Manufacturer	Volkswagen Group of America, Inc.
Part affected	AIR Bags:frontal:passenger Side:inflator Module
Vehicles covered	2 model/year combinations, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Volkswagen is recalling certain Audi Q5 and SQ5 vehicles. In a crash where the passenger frontal air bag deploys, the instrument panel carrier inside the dashboard may break because it was not welded correctly. If that carrier breaks, it can damage the passenger frontal air bag itself, so the air bag may not work the way it is supposed to when it is needed most.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact an Audi dealer or Volkswagen customer service at 1-800-253-2834 to schedule the repair.
3. The instrument panel and passenger air bag will be replaced free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V473000. More in how recalls work.

Affected vehicles (2)

2019 Audi Q5
2019 Audi SQ5

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Air Bag Recalls Involve Passenger Detection and Deployment Problems · all 14 Audi recalls in this area

Other Audi Q5 recalls

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Apr 3, 2024Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoffhigh
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All 19 Q5 recalls

Official notice

Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Safety risk: A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
Remedy: Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.