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Toyota Camry Sensor Flaw May Stop Airbag Deployment

NHTSA campaign 19V567000 · Reported Aug 1, 2019 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

If the air bags do not inflate as designed, the front seat passenger has an increased risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	19V567000
Reported to NHTSA	Aug 1, 2019
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	AIR Bags:sensor:occupant Classification
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In these vehicles, the system that senses how heavy the front passenger is may not have been set up correctly. This system helps decide whether the front passenger air bag and knee air bag should inflate in a crash. Because it may be miscalibrated, those air bags might not inflate the way they are supposed to during a crash. Toyota will recalibrate this system so it works correctly, at no cost to the owner.

What you should do

1. Check your vehicle's VIN at nhtsa.gov/recalls to see if it's affected.
2. Contact a Toyota dealer, or call Toyota customer service at 1-888-270-9371, to schedule the repair.
3. The system will be recalibrated free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V567000. More in how recalls work.

Affected vehicles (1)

2019 Toyota Camry

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota Air Bag Recalls Involve Passenger Sensors and Deployment Problems · all 10 Toyota recalls in this area

Other Toyota Camry recalls

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All 14 Camry recalls

Official notice

Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Camry vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag and knee air bag, in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk: In the event of a crash, if the air bags do not deploy as designed, the front seat passenger has an increased risk of an injury.
Remedy: Toyota will notify owners, and dealers will recalibrate the OCS, free of charge. The recall began August 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0M.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.