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Toyota Camry rear head restraint brackets poorly welded
medium How serious is it? About this label
A head restraint bracket that is not welded properly may not hold an occupant in place during a crash, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V128000 |
|---|---|
| Reported to NHTSA | Feb 21, 2024 |
| Manufacturer | Toyota Motor Engineering & Manufacturing |
| Part affected | Seats |
| Vehicles covered | 3 model/year combinations, model years 2023–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Toyota is recalling certain Camry and Camry Hybrid vehicles. The brackets that hold the head restraints on the center and right-hand seats in the second row may not have been welded well enough. Because of that, these vehicles do not meet the federal safety standard for head restraints. Dealers will replace the rear seat-back frame assembly for the larger section of the back seat.
What you should do
2. Contact a Toyota dealer to book the repair, or call Toyota customer service at 1-800-331-4331.
3. The replacement seat-back frame is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V128000. More in how recalls work.
Affected vehicles (3)
Who to contact
Toyota — official Toyota recall lookup
Customer service: 1-800-331-4331
The bigger picture
- Toyota Seat Recalls Involving Loose Bolts, Welds, and Seatback Locks · all 6 Toyota recalls in this area
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Official notice
- Component
- SEATS
- Summary
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Camry and Camry Hybrid vehicles. The second-row center and right-side seats may have insufficiently welded head restraint brackets. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
- Safety risk
- A head restraint bracket that is insufficiently welded may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the 60% rear seat-back frame sub-assembly, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB04 and 24TA04.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.