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Mercedes-Benz Sprinter Taillights May Dim or Turn Off
medium How serious is it? About this label
Dimmed or non-working taillights reduce how visible the vehicle is to others, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 19V591000 |
|---|---|
| Reported to NHTSA | Aug 12, 2019 |
| Manufacturer | Daimler Vans USA, LLC |
| Part affected | Exterior Lighting:tail Lights:switch |
| Vehicles covered | 2 model/year combinations, model years 2019 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain Mercedes-Benz Sprinter vans, quickly turning the manual light switch from one position to another can cause the taillights to become much dimmer or shut off completely. Reduced taillight visibility makes it harder for other drivers to see the vehicle, which increases the risk of a crash.
What you should do
2. Contact a Mercedes-Benz or Freightliner Sprinter dealer; you can also call MBUSA customer service at 1-800-367-6372.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 19V591000. More in how recalls work.
Affected vehicles (2)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Exterior Lighting Recalls: Sprinter Taillights and GLC Headlights · all 4 Mercedes-Benz recalls in this area
Other Mercedes-Benz Sprinter 4500 recalls
- Dec 13, 2024Mercedes-Benz Sprinter Instrument Cluster Too Brighthigh
- Dec 21, 2023Mercedes-Benz Sprinter Driveshaft Connection May Loosencritical
- Dec 21, 2023Mercedes Sprinter Partition Wall May Detachhigh
- Dec 21, 2023Mercedes Sprinter Frame May Be Missing Fastenershigh
- Mar 24, 2023Mercedes-Benz Sprinter Instrument Cluster May Go Blankmedium
- Oct 21, 2022Mercedes-Benz Sprinter Parking Pawl May Fail To Engagehigh
Official notice
- Component
- EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
- Summary
- Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.
- Safety risk
- Reduced taillight visibility increases the risk of a crash.
- Remedy
- MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.