Toyota Corolla and Avalon Airbags May Not Deploy

NHTSA campaign 20V024000 · Reported Jan 17, 2020 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

Airbags or seat belt pretensioners that do not deploy as intended in a crash can raise the chance of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V024000
Reported to NHTSA	Jan 17, 2020
Manufacturer	Toyota Motor Engineering & Manufacturing
Part affected	AIR Bags: AIR Bag/restraint Control Module
Vehicles covered	4 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Certain Toyota Corolla, Avalon, and Avalon Hybrid vehicles have an airbag control unit that may malfunction during certain crashes. This could stop the airbags and seat belt pretensioners from deploying the way they are supposed to. Dealers will inspect the airbag control unit and install a noise filter between it and its wire harness, as necessary.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact Toyota customer service at 1-888-270-9371.
3. The inspection and any needed repair are free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V024000. More in how recalls work.

Affected vehicles (4)

2018 Toyota Avalon
2018 Toyota Avalon Hybrid
2018 Toyota Corolla
2019 Toyota Corolla

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Toyota Air Bag Recalls Involve Passenger Sensors and Deployment Problems · all 10 Toyota recalls in this area

Other Toyota Corolla recalls

Jan 29, 2025Toyota And Lexus Steering Defect Disables Airbaghigh
Nov 21, 2024Toyota Corolla Steering Shaft May Crack And Detachhigh
Jul 23, 2024Toyota accessory weight label may show wrong numberslow
Dec 20, 2023Toyota, Lexus airbag sensor may block deploymenthigh
Jul 12, 2023Toyota, Lexus: Steering Cable May Disable Air Baghigh
Nov 4, 2020Toyota and Lexus fuel pumps may fail, stalling enginehigh

All 12 Corolla recalls

Official notice

Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Safety risk: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.