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Mercedes-Benz Sprinter EGR Pipe Fire Risk

NHTSA campaign 20V078000 · Reported Feb 12, 2020 · Daimler Vans USA, LLC

critical How serious is it? About this label

Hot exhaust gas leaking from the pipe increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V078000
Reported to NHTSA	Feb 12, 2020
Manufacturer	Daimler Vans USA, LLC
Part affected	Engine And Engine Cooling:exhaust System:emission Control:gas Recirculation Valve (egr Valve)
Vehicles covered	2 model/year combinations, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some Mercedes-Benz and Freightliner Sprinter vans, the screws connecting the exhaust gas recirculation (EGR) pipe may not have been tightened correctly. If these connecting screws are not properly tight, hot exhaust gases may leak out of the EGR pipe.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact DVUSA customer service at 1-877-762-8267; a Mercedes-Benz or Freightliner Sprinter dealer will renew the screw connection and the flange seals on the EGR pipe.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V078000. More in how recalls work.

Affected vehicles (2)

2019 Mercedes-Benz Sprinter 1500
2019 Mercedes-Benz Sprinter 4500

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Mercedes-Benz Sprinter 4500 recalls

Dec 13, 2024Mercedes-Benz Sprinter Instrument Cluster Too Brighthigh
Dec 21, 2023Mercedes-Benz Sprinter Driveshaft Connection May Loosencritical
Dec 21, 2023Mercedes Sprinter Partition Wall May Detachhigh
Dec 21, 2023Mercedes Sprinter Frame May Be Missing Fastenershigh
Mar 24, 2023Mercedes-Benz Sprinter Instrument Cluster May Go Blankmedium
Oct 21, 2022Mercedes-Benz Sprinter Parking Pawl May Fail To Engagehigh

All 41 Sprinter 4500 recalls

Official notice

Component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.
Safety risk: If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.
Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.