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Audi Q7 Side Curtain Airbags May Not Inflate

NHTSA campaign 20V093000 · Reported Feb 19, 2020 · Volkswagen Group of America, Inc.

high How serious is it? About this label

An airbag that doesn't properly inflate in a crash can increase the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V093000
Reported to NHTSA	Feb 19, 2020
Manufacturer	Volkswagen Group of America, Inc.
Part affected	AIR Bags:side/window
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On some 2019 Audi Q7 vehicles, the side curtain airbags may not inflate properly if the vehicle is in a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact an Audi/Volkswagen dealer, or call Volkswagen customer service at 1-800-893-5298 (recall number 69AJ).
3. The airbag replacement is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V093000. More in how recalls work.

Affected vehicles (1)

2019 Audi Q7

Who to contact

Audi — official Audi recall lookup

Customer service: 1-800-253-2834

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Audi Air Bag Recalls Involve Passenger Detection and Deployment Problems · all 14 Audi recalls in this area

Other Audi Q7 recalls

Dec 19, 2025Audi rearview camera may fail to show imagemedium
Nov 12, 2025Audi Q7 and Q8 Seat Belt Buckle Missing Rivethigh
Mar 31, 2025Audi Models: Instrument Panel Display May Failmedium
Apr 3, 2024Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoffhigh
Dec 20, 2023Audi Q7 and Q8 Side Airbag Mountinghigh
Mar 29, 2023Audi Q7 Windshield Camera Heater May Overheatcritical

All 18 Q7 recalls

Official notice

Component: AIR BAGS:SIDE/WINDOW
Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
Safety risk: An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.