Car Recall Tracker

Home › Ford › E-350 › 20V175000

Ford E-350 and E-450 wiring can stall engine

NHTSA campaign 20V175000 · Reported 2020-03-23 · Ford Motor Company

high How serious is it? About this label

A sudden engine shutdown in traffic, with no warning, plus weakened braking, makes this serious; the notice does not tell you to park the van, but get it repaired as soon as you can.

What's wrong, in plain English

A bundle of wires at the back of your van can rub against the metal frame and wear through. Those wires feed the fuel pump and the anti-lock brakes. If the fuel pump wiring is damaged, the engine can shut off suddenly while you are driving. If the brake wiring is damaged, the anti-lock brakes and the roll stability system can stop working. The dealer will check the wiring and tape it or splice in new wire.

What you should do

Enter your VIN at nhtsa.gov/recalls to confirm your van is covered.
Contact your Ford dealer, or Ford customer service at 1-866-436-7332 (recall 20S13), to book the inspection.
Have the wiring inspected and repaired or protected — all work is free.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Summary
Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).
Safety risk
Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall began May 18, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S13.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.