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Sprinter vans: fender liner can rub through brake hose

NHTSA campaign 20V181000 · Reported 2020-03-25 · Daimler Vans USA, LLC

high How serious is it? About this label

This is serious because it affects your ability to stop; the notice does not tell owners to stop driving, but if the pedal feels soft or low, or you see fluid under the front wheels, get the van looked at right away.

What's wrong, in plain English

The plastic liner behind the front wheels on these 2019 Sprinter vans can rub against the rubber brake hose. Over time that rubbing wears a hole in the hose, and brake fluid can leak out. With less fluid, the brakes lose pressure, so the van takes longer to stop when you press the pedal. Dealers will check the brake hoses and replace any that are damaged, and they will also reshape the fender liners so the rubbing stops.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your van is included.
2. Call a Mercedes-Benz or Freightliner Sprinter dealer, or DVUSA at 1-877-762-8267, and ask for recall VS3BRADVER.
3. Have the brake hoses inspected and the fender liners modified — the repair is free.

Affected vehicles (3)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Safety risk
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.