Chevrolet Bolt EV rear door can open on its own

NHTSA campaign 20V184000 · Reported 2020-03-26 · General Motors LLC

high How serious is it? About this label

The notice does not tell owners to stop driving, but a rear door opening while the car is moving — or a door that won't open from inside — is a serious injury risk for back-seat passengers, especially children.

What's wrong, in plain English

Inside the rear doors of these Chevrolet Bolt EVs, the cable that runs from the inside door handle to the latch may be too long. When the rear window is opened, the glass can rub against that cable and damage it. A damaged cable can cause a rear door to pop open on its own when the window is opened, or leave the inside handle unable to open the door at all. Dealers replace the rear door handle cables.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Bolt is included.
2. Schedule the repair with a Chevrolet dealer under recall A202298320, or call 1-800-222-1020.
3. Until it is fixed, keep the rear windows closed and the child safety locks on; the repair is free.

Affected vehicles (2)

2019 Chevrolet Bolt EV
2020 Chevrolet Bolt EV

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet latch recalls: hoods, doors and tailgates that open unexpectedly · all 6 Chevrolet recalls in this area

Official notice

Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.
Safety risk: If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.
Remedy: GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.