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Chevy Bolt EV Rear Door May Open While Driving

NHTSA campaign 20V184000 · Reported Mar 26, 2020 · General Motors LLC

high How serious is it? About this label

If a rear door opens while the vehicle is being driven, or the door handle fails to open the door, rear passengers face an increased risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number20V184000
Reported to NHTSAMar 26, 2020
ManufacturerGeneral Motors LLC
Part affectedLatches/locks/linkages:doors:latch
Vehicles covered2 model/year combinations, model years 2019–2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Chevrolet Bolt EV vehicles, the cable inside a rear door handle may be too long. This can let the cable touch the window when it opens, which may damage the cable. A damaged cable may cause the rear door to open on its own when the window is opened, and it may also keep the inside door handle from working.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Chevrolet dealer, or call Chevrolet customer service at 1-800-222-1020.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V184000. More in how recalls work.

Affected vehicles (2)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Chevrolet Bolt EV recalls

All 14 Bolt EV recalls

Official notice

Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Bolt EV vehicles. The door-handle cable inside the rear doors may be too long, allowing contact with the window when it is opened, possibly damaging the cable. A damaged cable may cause the rear door to open unintentionally when the rear window is opened. Additionally, it may cause the rear inside door handle to not work.
Safety risk
If the rear door opens while driving, or the door handle fails to open the rear door, there is an increased risk of injury to the rear passengers.
Remedy
GM will notify owners, and dealers will replace the rear inside door-handle cables, free of charge. The recall began April 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A202298320.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.