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Converted Transit and ProMaster vans have faulty seat belts

NHTSA campaign 20V222000 · Reported 2020-04-20 · TransitWorks

high How serious is it? About this label

Serious: a belt that does not hold you properly means a much higher chance of injury in a crash, though the notice does not tell owners to stop driving the van.

What's wrong, in plain English

These converted Ford Transit and Ram ProMaster vans have folding passenger seats whose seat belts may not work properly. Inside each belt is a spool that lets the belt pull out and then locks it in place. On these seats, that locking setup may not have been adjusted correctly when it was built. Because of that, the belt may not hold a person firmly against the seat. Anyone riding in an affected seat may not be properly restrained in a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your van is covered. 2. Contact your dealer to schedule the repair; dealers can reach Freedman Seating Company at 1-800-443-4540 for parts. 3. Have the seat belt retractors replaced free of charge.

Affected vehicles (2)

2019 RAM Promaster
2020 Ford Transit

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford seat belt recalls: anchors, pretensioners and buckles explained · all 18 Ford recalls in this area
Are Ram seat belt retractors and anchors safe? Recall guide · all 6 RAM recalls in this area

Official notice

Component: SEAT BELTS:FRONT:RETRACTOR
Summary: TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Safety risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.