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Ford Transit, Ram ProMaster Vans Have Seat Belt Issue

NHTSA campaign 20V222000 · Reported Apr 20, 2020 · TransitWorks

medium How serious is it? About this label

A seat belt that does not properly secure an occupant increases the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V222000
Reported to NHTSA	Apr 20, 2020
Manufacturer	TransitWorks
Part affected	Seat Belts:front:retractor
Vehicles covered	2 model/year combinations, model years 2019–2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

TransitWorks says some vans built on Ford Transit and Ram ProMaster chassis, equipped with certain foldaway seats, may have seat belt retractors that were not set correctly. Because of this, the seat belt in an affected seat may not properly hold the occupant in place.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a dealer to schedule the free retractor replacement; dealers can reach Freedman Seating Company for parts at 1-800-443-4540.
3. The repair is free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V222000. More in how recalls work.

Affected vehicles (2)

2019 RAM Promaster
2020 Ford Transit

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Seat Belt Recalls Involving Anchors, Retractors, and Buckles · all 18 Ford recalls in this area
Ram Seat Belt Recalls: Retractors, Rear Anchors and Warning Reminders · all 6 RAM recalls in this area

Other RAM Promaster recalls

Sep 29, 2026Ram ProMaster Vans Risk Losing Power Steeringhigh
Dec 17, 2025Wheelchair Restraints in Various Vehicles May Not Lockhigh
Oct 23, 2025Ram ProMaster Radiator Fan Circuit May Overheathigh
Oct 6, 2025Ram ProMaster Electric Vehicles Can Lose Drive Powerhigh
Aug 26, 2025Ram ProMaster, Dodge Journey backup camera may failmedium
May 21, 2025Ram ProMaster Rearview Camera May Not Displayhigh

All 26 Promaster recalls

Official notice

Component: SEAT BELTS:FRONT:RETRACTOR
Summary: TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Safety risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.