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Mercedes Sprinter vans: loose fuel line clamps can leak

NHTSA campaign 20V595000 · Reported 2020-09-29 · Daimler Vans USA, LLC

critical How serious is it? About this label

Serious, because a fuel leak can lead to a fire, so get it fixed promptly; the notice does not tell owners to stop driving or to park outside.

What's wrong, in plain English

The clamps that hold the fuel lines in place on these 2019-2020 Sprinter vans can work themselves loose over time. If a clamp loosens, gasoline can leak out of the line. Leaking fuel around a hot engine is what makes this dangerous, because it can catch fire. Mercedes sent owners an early warning letter in November 2020, and the actual repair became available in January 2021. A dealer will check every fuel hose clamp and tighten or replace parts as needed.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your van is included.
2. Call a Mercedes-Benz or Freightliner Sprinter dealer, or Daimler Vans USA at 1-877-762-8267, and give them recall number VS3SCHELLE.
3. Have the dealer check and fix the fuel hose clamps; the repair is free.

Affected vehicles (4)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
Safety risk
A fuel leak can increase the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.