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Mercedes-Benz Sprinter Fuel Line Clamps May Loosen
critical How serious is it? About this label
A fuel leak raises the risk of a fire. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 20V595000 |
|---|---|
| Reported to NHTSA | Sep 29, 2020 |
| Manufacturer | Daimler Vans USA, LLC |
| Part affected | Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings |
| Vehicles covered | 4 model/year combinations, model years 2019–2020 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Certain 2019 and 2020 Mercedes-Benz and Freightliner Sprinter vans have clamps that hold the fuel lines in place. Over time, these clamps may loosen. When a clamp loosens, fuel can leak out of the line instead of staying contained. A fuel leak means fuel is escaping where it should not be, which raises the chance of a fire starting. This recall covers both the Mercedes-Benz and Freightliner versions of the Sprinter.
What you should do
2. Contact DVUSA customer service at 1-877-762-8267 to schedule an inspection of the fuel hose clamps.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V595000. More in how recalls work.
Affected vehicles (4)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Gasoline Fuel System Recalls: Leaks and Drive-Power Loss · all 5 Mercedes-Benz recalls in this area
Other Mercedes-Benz Sprinter 4500 recalls
- Dec 13, 2024Mercedes-Benz Sprinter Instrument Cluster Too Brighthigh
- Dec 21, 2023Mercedes-Benz Sprinter Driveshaft Connection May Loosencritical
- Dec 21, 2023Mercedes Sprinter Partition Wall May Detachhigh
- Dec 21, 2023Mercedes Sprinter Frame May Be Missing Fastenershigh
- Mar 24, 2023Mercedes-Benz Sprinter Instrument Cluster May Go Blankmedium
- Oct 21, 2022Mercedes-Benz Sprinter Parking Pawl May Fail To Engagehigh
Official notice
- Component
- FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
- Summary
- Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
- Safety risk
- A fuel leak can increase the risk of a fire.
- Remedy
- DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.