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Sprinter brake hose damage may cause leaks

NHTSA campaign 20V631000 · Reported Oct 14, 2020 · Daimler Vans USA, LLC

high How serious is it? About this label

A leaking brake hose can reduce your ability to control the vehicle while braking, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	20V631000
Reported to NHTSA	Oct 14, 2020
Manufacturer	Daimler Vans USA, LLC
Part affected	Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
Vehicles covered	2 model/year combinations, model years 2020
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The outer part of the brake hoses on the front and rear axles may have been damaged during production. Over time, a damaged hose could begin to leak brake fluid. This can affect how well the brakes work, including a potential loss of directional stability when braking, which raises the chance of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a dealer or call DVUSA customer service at 1-877-762-8267.
3. The hose inspection and any replacement will be done free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 20V631000. More in how recalls work.

Affected vehicles (2)

2020 Mercedes-Benz Sprinter 3500
2020 Mercedes-Benz Sprinter 4500

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Mercedes-Benz Brake Recalls Involving Fluid Leaks and Pedal Problems · all 6 Mercedes-Benz recalls in this area

Other Mercedes-Benz Sprinter 4500 recalls

Dec 13, 2024Mercedes-Benz Sprinter Instrument Cluster Too Brighthigh
Dec 21, 2023Mercedes-Benz Sprinter Driveshaft Connection May Loosencritical
Dec 21, 2023Mercedes Sprinter Partition Wall May Detachhigh
Dec 21, 2023Mercedes Sprinter Frame May Be Missing Fastenershigh
Mar 24, 2023Mercedes-Benz Sprinter Instrument Cluster May Go Blankmedium
Oct 21, 2022Mercedes-Benz Sprinter Parking Pawl May Fail To Engagehigh

All 41 Sprinter 4500 recalls

Official notice

Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.
Safety risk: Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.