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GM trucks and SUVs may have faulty Continental tires

NHTSA campaign 20V684000 · Reported 2020-11-05 · General Motors LLC

high How serious is it? About this label

A sudden flat or a tread coming off at speed can make the vehicle very hard to control and cause a crash, so have the tires checked soon; the notice does not tell owners to stop driving.

What's wrong, in plain English

These Buick, Cadillac, Chevrolet and GMC vehicles may have left the factory with Continental tires that were heated too long while being made. A tire made this way can crack in the sidewall and lose air suddenly, or the tread can start peeling away and come partly or completely off the tire. Either problem can happen while you are driving. Dealers will inspect your tires and replace any that match the specific tire codes Continental identified.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see if your vehicle is affected. 2. Call your brand's customer service — GMC 1-888-988-7267, Buick 1-866-608-8080, Chevrolet 1-800-222-1020, Cadillac 1-800-458-8006 — about recall N202319030. 3. Have the dealer inspect your tires and replace any bad ones free of charge.

Affected vehicles (8)

Who to contact

Buickofficial Buick recall lookup

Customer service: 1-800-521-7300

Cadillacofficial Cadillac recall lookup

Customer service: 1-800-458-8006

Chevroletofficial Chevrolet recall lookup

Customer service: 1-800-222-1020

GMCofficial GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
TIRES
Summary
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Safety risk
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.