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Ford Transit Connect Windshield Adhesion Problem

NHTSA campaign 22V192000 · Reported Mar 25, 2022 · Ford Motor Company

high How serious is it? About this label

A windshield that detaches during a crash increases the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V192000
Reported to NHTSAMar 25, 2022
ManufacturerFord Motor Company
Part affectedVisibility:windshield
Vehicles covered1 model/year combination, model years 2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

The front windshield on these vehicles may not have been glued to the vehicle body securely enough. Because the adhesion is inadequate, the windshield could come loose. If the vehicle is involved in a crash, this weak attachment could allow the windshield to detach from the vehicle, which raises the risk of injury to people inside.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332 (reference recall 22S20), to schedule an inspection.
3. The windshield inspection and any needed reinstallation is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V192000. More in how recalls work.

Affected vehicles (1)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Transit Connect recalls

All 12 Transit Connect recalls

Official notice

Component
VISIBILITY:WINDSHIELD
Summary
Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Safety risk
During a crash, the windshield may detach from the vehicle, increasing the risk of injury.
Remedy
Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.