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Ford Transit Connect Engine Overheating, Fire Risk

NHTSA campaign 25V196000 · Reported Mar 28, 2025 · Ford Motor Company

critical How serious is it? About this label

An engine that overheats increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number25V196000
Reported to NHTSAMar 28, 2025
ManufacturerFord Motor Company
Part affectedPower Train:automatic Transmission:control Module (tcm/pcm/tecm)
Vehicles covered2 model/year combinations, model years 2019–2020
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Ford is recalling certain Transit Connect vans that were previously repaired under an earlier recall but were fixed incorrectly. The software that controls the transmission has temperature settings that are higher than they should be for the engine. This can delay the engine from cooling down properly.

What you should do

1. Check your vehicle's recall status by VIN at nhtsa.gov/recalls.
2. Contact Ford customer service at 1-866-436-7332 to schedule a repair.
3. The software update is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V196000. More in how recalls work.

Affected vehicles (2)

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Ford Transit Connect recalls

All 12 Transit Connect recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Summary
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Safety risk
An engine that overheats increases the risk of a fire.
Remedy
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.