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INFINITI QX50 tire information sticker may be unreadable

NHTSA campaign 21V025000 · Reported 2021-01-26 · Nissan North America, Inc.

Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On some 2020 INFINITI QX50 vehicles, the label that lists your tire size and how much weight the vehicle can safely carry may be printed so faintly that it cannot be read. If you or a tire shop cannot read that information, the wrong size tires could be installed, or the vehicle could be loaded with more weight than it is built to handle. Either one can make the vehicle handle poorly or cause a tire to fail.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your QX50 is affected.
2. Contact your INFINITI dealer, or INFINITI customer service at 1-800-662-6200 (recall PC788).
3. The dealer inspects the label and replaces it if needed, free of charge.

Affected vehicles (1)

2020 Infiniti QX50

Who to contact

Infiniti — official Infiniti recall lookup

Customer service: 1-800-662-6200

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component: TIRES
Summary: Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Safety risk: Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.
Remedy: INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.