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Infiniti QX50 knee airbag cover may detach in cold

NHTSA campaign 18V593000 · Reported 2018-09-06 · Nissan North America, Inc.

medium How serious is it? About this label

If the passenger-side knee air bag cover detaches during deployment, it can increase the risk of injury. The notice does not tell owners to stop driving.

What's wrong, in plain English

Certain 2019 INFINITI QX50 vehicles have a problem with the passenger-side knee airbag, the small airbag low in the dash that protects a front passenger's legs. In a crash during very cold weather, the trim cover over that airbag can break away completely instead of splitting along the seam built into it. A loose cover flying free during deployment can hurt the passenger it was meant to protect. Retailers will replace the passenger-side knee airbag at no charge.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your QX50 is covered. 2. Contact your INFINITI retailer or INFINITI customer service at 1-800-662-6200 to book the repair. 3. Have the passenger-side knee airbag replaced free of charge.

Affected vehicles (1)

2019 Infiniti QX50

Who to contact

Infiniti — official Infiniti recall lookup

Customer service: 1-800-662-6200

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Infiniti airbag recalls: unexpected deployment and moisture-damaged inflators · all 3 Infiniti recalls in this area

Official notice

Component: AIR BAGS:KNEE BOLSTER
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed.
Safety risk: If the passenger-side knee air bag cover detaches during deployment, it can increase the risk of injury.
Remedy: INFINITI will notify owners, and retailers will replace the passenger-side knee air bag module, free of charge. The recall began October 23, 2018. Owners may contact INFINITI customer service at 1-800-662-6200.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.