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INFINITI QX50 knee airbag cover may detach in crash

NHTSA campaign 18V593000 · Reported Sep 6, 2018 · Nissan North America, Inc.

medium How serious is it? About this label

If the knee airbag cover comes off while the airbag is going off, it can increase the risk of injury. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	18V593000
Reported to NHTSA	Sep 6, 2018
Manufacturer	Nissan North America, Inc.
Part affected	AIR Bags:knee Bolster
Vehicles covered	1 model/year combination, model years 2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Nissan is recalling certain 2019 INFINITI QX50 vehicles. The passenger-side knee airbag has a trim cover that is meant to split along a built-in tear seam when the airbag goes off. In a crash that happens in very cold temperatures, that cover may instead separate from the knee airbag unit unexpectedly. INFINITI will notify owners, and retailers will replace the passenger-side knee airbag unit free of charge. The recall began October 23, 2018.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is included. 2. Contact an INFINITI retailer to schedule the replacement, or call INFINITI customer service at 1-800-662-6200. 3. The replacement is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 18V593000. More in how recalls work.

Affected vehicles (1)

2019 Infiniti QX50

Who to contact

Infiniti — official Infiniti recall lookup

Customer service: 1-800-662-6200

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Infiniti Air Bag Recalls Affecting Deployment and Knee Airbag Covers · all 3 Infiniti recalls in this area

Other Infiniti QX50 recalls

Jun 27, 2025Nissan, Infiniti Engine Bearings May Failcritical
Feb 27, 2024Nissan and Infiniti driver airbags may deploy improperlyhigh
Mar 20, 2023Infiniti QX50, QX55 Front Door Lock May Not Latchmedium
May 27, 2021Nissan Murano and Infiniti Steering Parts May Crackhigh
Jan 26, 2021Infiniti QX50 Tire Information Placard May Be Illegiblemedium
Sep 12, 2019Nissan and Infiniti backup camera image can stay offmedium

Official notice

Component: AIR BAGS:KNEE BOLSTER
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed.
Safety risk: If the passenger-side knee air bag cover detaches during deployment, it can increase the risk of injury.
Remedy: INFINITI will notify owners, and retailers will replace the passenger-side knee air bag module, free of charge. The recall began October 23, 2018. Owners may contact INFINITI customer service at 1-800-662-6200.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.