Audi Q7 Front Passenger Air Bag Problem
high How serious is it? About this label
During a crash where the passenger air bag deploys, this can increase the risk of injury to a child in the front passenger seat. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 21V078000 |
|---|---|
| Reported to NHTSA | Feb 17, 2021 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Part affected | AIR Bags: AIR Bag/restraint Control Module:software |
| Vehicles covered | 2 model/year combinations, model years 2020–2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Audi is recalling certain 2020-2021 Q7 vehicles. If a child is sitting in the front passenger seat without a seatbelt on, the air bag control module may cause the second stage of the front passenger air bag to deploy too quickly after the first stage during a crash. This fast, mistimed deployment can happen when the air bags go off to protect the people in the vehicle.
What you should do
2. Contact an Audi dealer; you can also call Audi customer service at 1-800-253-2834.
3. The air bag control module will be updated free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V078000. More in how recalls work.
Affected vehicles (2)
Who to contact
Audi — official Audi recall lookup
Customer service: 1-800-253-2834
The bigger picture
- Audi Air Bag Recalls Involve Passenger Detection and Deployment Problems · all 14 Audi recalls in this area
Other Audi Q7 recalls
- Dec 19, 2025Audi rearview camera may fail to show imagemedium
- Nov 12, 2025Audi Q7 and Q8 Seat Belt Buckle Missing Rivethigh
- Mar 31, 2025Audi Models: Instrument Panel Display May Failmedium
- Apr 3, 2024Audi SUVs and A4 Allroad Risk Passenger Airbag Shutoffhigh
- Dec 20, 2023Audi Q7 and Q8 Side Airbag Mountinghigh
- Mar 29, 2023Audi Q7 Windshield Camera Heater May Overheatcritical
Official notice
- Component
- AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
- Summary
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Safety risk
- During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.