Home › Ford › Transit Connect › 21V592000

Ford Transit Connect seat belt may not hold child seat

NHTSA campaign 21V592000 · Reported 2021-07-30 · Ford Motor Company

high How serious is it? About this label

An unsecured child restraint system can increase the risk of injury during a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On certain 2021-2022 Transit and 2021 Transit Connect vans, the front passenger seat belt has a locking feature that clamps the belt tight so a child seat stays put. That lock can switch off too early, so a child seat strapped into that seat may not be held firmly. A dealer will inspect the seat belt and replace it if needed, free of charge. Ford mailed owner letters on December 30, 2021.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your van is affected. 2. Contact your Ford dealer, or Ford customer service at 1-866-436-7332 (recall 21C18), to schedule the inspection. 3. Have the seat belt inspected and replaced if needed — it is free.

Affected vehicles (1)

2021 Ford Transit Connect

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford seat belt recalls: anchors, pretensioners and buckles explained · all 18 Ford recalls in this area

Official notice

Component: SEAT BELTS:FRONT:RETRACTOR
Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C18.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.