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Ford Transit Connect Seat Belt May Unlock Early

NHTSA campaign 21V592000 · Reported Jul 30, 2021 · Ford Motor Company

high How serious is it? About this label

An unsecured child restraint system can increase the risk of injury during a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	21V592000
Reported to NHTSA	Jul 30, 2021
Manufacturer	Ford Motor Company
Part affected	Seat Belts:front:retractor
Vehicles covered	1 model/year combination, model years 2021
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On certain Ford Transit and Transit Connect vans, the front passenger seat belt has a feature that locks the belt in place to help hold a child seat securely. This feature may switch off earlier than it should. If that happens, a child seat installed using that seat belt may not be held securely in place. Because of this, the vehicles do not meet a federal safety standard for occupant protection.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact a Ford dealer, or call Ford customer service at 1-866-436-7332 (recall number 21C18).
3. Dealers will inspect the seat belt assembly and replace it if needed, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 21V592000. More in how recalls work.

Affected vehicles (1)

2021 Ford Transit Connect

Who to contact

Ford — official Ford recall lookup

Customer service: 1-866-436-7332

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ford Seat Belt Recalls Involving Anchors, Retractors, and Buckles · all 18 Ford recalls in this area

Other Ford Transit Connect recalls

Sep 4, 2025Ford Rearview Camera May Show Distorted Imagemedium
Jun 27, 2025Ford and Lincoln rearview cameras may show blank imagemedium
Mar 28, 2025Ford Transit Connect Engine Overheating, Fire Riskcritical
Apr 26, 2024Ford Transit Connect Roof Panel May Detachhigh
Jun 10, 2022Ford Edge, Escape, Transit Connect: Shifter Cable Issuehigh
Mar 25, 2022Ford Transit Connect Windshield Adhesion Problemhigh

All 12 Transit Connect recalls

Official notice

Component: SEAT BELTS:FRONT:RETRACTOR
Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C18.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.