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Chrysler Pacifica and Voyager second-row seat may not latch

NHTSA campaign 22V181000 · Reported Mar 24, 2022 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

A seat that is not secured to the floor increases the risk of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V181000
Reported to NHTSAMar 24, 2022
ManufacturerChrysler (FCA US, LLC)
Part affectedSeats:mid/rear Assembly
Vehicles covered3 model/year combinations, model years 2021–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The latch that holds a second-row seat to the floor may stick in the open position, so the seat does not lock down to the floor the way it should. Because of that, these vehicles do not meet the federal safety rule for child seat anchor systems. Dealers will look at the seat and, if needed, replace the frame in the second-row seat cushion.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your vehicle is included.
2. Contact a dealer to have the seat inspected and repaired. Chrysler (FCA US) customer service is 1-800-853-1403.
3. The inspection and any repair are free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V181000. More in how recalls work.

Affected vehicles (3)

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Chrysler Pacifica recalls

All 35 Pacifica recalls

Official notice

Component
SEATS:MID/REAR ASSEMBLY
Summary
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Safety risk
An unsecured seat increases the risk of injury in a crash.
Remedy
Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.