Car Recall Tracker

Home › Chrysler › Voyager › 22V181000

Chrysler Pacifica and Voyager second-row seats may not lock

NHTSA campaign 22V181000 · Reported 2022-03-24 · Chrysler (FCA US, LLC)

high How serious is it? About this label

An unsecured seat increases the risk of injury in a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

The second-row seats latch onto the floor so they stay put. On these vans the latch can stick in the open position, which means the seat may look installed but is not actually locked down. A seat that is not secured can move in a crash, and it also affects the anchors used for child safety seats. A dealer will check the latch and replace the seat cushion frame if needed.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your van is affected.
2. Schedule an inspection with your Chrysler dealer, or call FCA customer service at 1-800-853-1403 and reference recall Z22.
3. Let the dealer inspect and, if needed, replace the seat cushion frame at no cost to you.

Affected vehicles (3)

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Official notice

Component
SEATS:MID/REAR ASSEMBLY
Summary
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Safety risk
An unsecured seat increases the risk of injury in a crash.
Remedy
Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.