Home › Mercedes-Benz › AMG GLB35 › 22V232000
Mercedes-Benz Rearview Camera May Not Display
medium How serious is it? About this label
A rearview camera that doesn't display reduces the driver's view behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 22V232000 |
|---|---|
| Reported to NHTSA | Apr 8, 2022 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Part affected | Back Over Prevention:display Function |
| Vehicles covered | 5 model/year combinations, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
A software error can cause the rearview camera image not to appear on the screen when backing up in some Mercedes-Benz AMG models. Without the camera picture, the driver has less view of what's behind the vehicle while reversing.
What you should do
Contact your Mercedes-Benz dealer, or call 1-800-367-6372, to schedule the software update.
The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V232000. More in how recalls work.
Affected vehicles (5)
Who to contact
Mercedes-Benz — official Mercedes-Benz recall lookup
Customer service: 1-800-367-6372
The bigger picture
- Mercedes-Benz Backup Camera Recalls Cover Missing Images and Frozen Displays · all 6 Mercedes-Benz recalls in this area
Other Mercedes-Benz AMG GLB35 recalls
- Jul 24, 2026Mercedes-Benz Door Lock Defect May Cause Rollawayhigh
- May 20, 2022Mercedes-Benz vehicles may lose automatic emergency call systemmedium
- Dec 17, 2021Mercedes GLB35 Front Axle Carrier May Corrodehigh
- Nov 5, 2021Mercedes-Benz GLB Window Air Bag Mounted Incorrectlyhigh
- May 14, 2021Mercedes-Benz AMG Models Rearview Camera Software Failuremedium
- Apr 1, 2021Mercedes-Benz GLB tailgate spoilers may come offmedium
Official notice
- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Safety risk
- An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.