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Porsche Taycan Screen And Camera Can Go Black

NHTSA campaign 22V404000 · Reported Jun 8, 2022 · Porsche Cars North America, Inc.

high How serious is it? About this label

A blank or flickering screen can block the driver's view of camera-assisted driving functions, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V404000
Reported to NHTSAJun 8, 2022
ManufacturerPorsche Cars North America, Inc.
Part affectedPower Train:automatic Transmission:control Module (tcm/pcm/tecm)
Vehicles covered3 model/year combinations, model years 2020–2022
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain 2020-2022 Taycan vehicles, a software error can cause the center screen, including the rearview camera image, and the touch control panel to stay black right after the car is started. The Real-Top-View image, including the rearview camera, can also flicker instead of showing a steady picture.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Porsche dealer, or call Porsche customer service at 1-800-767-7243.
3. The repair (new software) is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V404000. More in how recalls work.

Affected vehicles (3)

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Porsche Taycan recalls

All 25 Taycan recalls

Official notice

Component
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2022 Taycan vehicles. A software error could cause the center screen (including rearview camera image) and the touch control panel remain to black directly after the ignition is activated. Also, the Real-Top-View (including rearview camera image) could display a flickering image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A malfunctioning center screen or touch control panel may obstruct the driver's view of camera assisted driving functions, increasing the risk of a crash.
Remedy
Dealers will install new software, free of charge. Owner notification letters are expected to be mailed August 5, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANA6.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.