Porsche Taycan high-voltage battery may short circuit and catch fire

NHTSA campaign 24V731000 · Reported 2024-10-01 · Porsche Cars North America, Inc.

critical How serious is it? About this label

Very serious, since a battery short circuit can lead to a fire; the notice does not tell owners to stop driving, but it does say to charge only to 80 percent until the repair is complete.

What's wrong, in plain English

A part inside the large battery that powers certain 2020-2023 Taycan models can short circuit. A short circuit can start a fire. Until the repair is done, Porsche says to charge the car no higher than 80 percent. A dealer will replace the affected battery modules at no cost. This recall covers more cars than three earlier ones, so even a Taycan already fixed before needs this new repair.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Taycan is covered. 2. Set your charge limit to 80 percent right away and keep it there until the work is done. 3. Contact your Porsche dealer or Porsche customer service at 1-800-767-7243 (recall ARB5) to have the battery modules replaced free of charge, even if you had an earlier recall repair.

Affected vehicles (4)

2020 Porsche Taycan
2021 Porsche Taycan
2022 Porsche Taycan
2023 Porsche Taycan

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Porsche electrical recalls: Taycan battery fire risk and cluster warnings · all 13 Porsche recalls in this area

Official notice

Component: ELECTRICAL SYSTEM:SOFTWARE
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Safety risk: A short circuit in a high-voltage battery increases the risk of a fire.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will replace the affected modules in the high-voltage battery, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB5. This recall expands previous recall numbers 23V-840, 24V-215, and 24V-217. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.