Car Recall Tracker

Home › Porsche › Taycan › 24V731000

Porsche Taycan High-Voltage Battery Short Circuit Risk

NHTSA campaign 24V731000 · Reported Oct 1, 2024 · Porsche Cars North America, Inc.

critical How serious is it? About this label

A short circuit in a high-voltage battery increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V731000
Reported to NHTSAOct 1, 2024
ManufacturerPorsche Cars North America, Inc.
Part affectedElectrical System:software
Vehicles covered4 model/year combinations, model years 2020–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Porsche Taycan vehicles, the high-voltage battery that powers the car may develop a short circuit inside one of its battery modules. This recall expands and replaces three earlier Taycan battery recalls, so even vehicles already repaired under those earlier recalls will need to have this new repair completed as well.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is included.
2. Until the repair is done, charge the battery to no more than 80% capacity.
3. Contact Porsche customer service at 1-800-767-7243 to schedule the free repair.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V731000. More in how recalls work.

Affected vehicles (4)

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Porsche Taycan recalls

All 25 Taycan recalls

Official notice

Component
ELECTRICAL SYSTEM:SOFTWARE
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2023 Taycan vehicles. The high-voltage battery may experience a short circuit within the battery module.
Safety risk
A short circuit in a high-voltage battery increases the risk of a fire.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will replace the affected modules in the high-voltage battery, free of charge. Owner notification letters were mailed November 22, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARB5. This recall expands previous recall numbers 23V-840, 24V-215, and 24V-217. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.