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Metris Vans Have Incorrect Tire Load Labels

NHTSA campaign 22V482000 · Reported Jul 7, 2022 · Daimler Vans USA, LLC

high How serious is it? About this label

An overloaded vehicle may experience tire failure, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V482000
Reported to NHTSAJul 7, 2022
ManufacturerDaimler Vans USA, LLC
Part affectedTires
Vehicles covered1 model/year combination, model years 2018
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain Metris vans, the label listing the maximum combined load weight capacity for the tires shows an incorrect value. If a vehicle is overloaded because of this incorrect information, it can cause a tire to fail, which increases the risk of a crash.

What you should do

1. Check your VIN at nhtsa.gov/recalls.
2. Contact a Mercedes-Benz dealer to have the labels corrected and tires inspected; you can also call Daimler Vans USA at 1-877-762-8267.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V482000. More in how recalls work.

Affected vehicles (1)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Mercedes-Benz Metris recalls

All 10 Metris recalls

Official notice

Component
TIRES
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Safety risk
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy
Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.