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Mercedes-Benz Metris vans list wrong tire load limit

NHTSA campaign 22V482000 · Reported 2022-07-07 · Daimler Vans USA, LLC

medium How serious is it? About this label

An overloaded van can suffer a tire failure that leads to a crash, but the notice does not tell owners to stop driving the vehicle.

What's wrong, in plain English

Certain 2016 through 2018 Mercedes-Benz Metris vans have labels showing the wrong number for how much total weight the tires can safely carry. Owners who follow that label could load the van heavier than the tires can handle without realizing it. Federal rules require this tire and loading information to be correct, and these vans do not meet that rule. Some vans may also have the wrong tires installed.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to see if your van is included. 2. Contact your dealer or Daimler Vans USA at 1-877-762-8267 about recall VS2LASTRE. 3. Have the dealer install corrected labels on the door pillar and fuel filler door, and inspect and replace any incorrect tires, all free.

Affected vehicles (1)

Who to contact

Mercedes-Benz — official Mercedes-Benz recall lookup

Customer service: 1-800-367-6372

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
TIRES
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Safety risk
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy
Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.