Honda Ridgeline tailgate use can kill backup camera

NHTSA campaign 22V867000 · Reported 2022-11-23 · Honda (American Honda Motor Co.)

medium How serious is it? About this label

This is not an immediate danger and the notice does not tell owners to stop driving, but with no camera image your rear visibility is reduced, so back up carefully and get the wiring replaced.

What's wrong, in plain English

On certain 2017-2019 Honda Ridgeline trucks, opening and closing the tailgate can break the wiring that runs to the rearview camera. Once that wire breaks, the backup camera stops working and you no longer get a picture of what is behind you when you shift into reverse. That makes it harder to see people or objects behind the truck while backing up. Dealers will replace the camera wiring at no cost to you.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether recall 22V867000 covers your truck.
2. Call your Honda dealer, or Honda customer service at 1-888-234-2138 (recall number 6RW), to book the repair.
3. Have the dealer replace the rearview camera wiring harness — the repair is free.

Affected vehicles (2)

2018 Honda Ridgeline
2019 Honda Ridgeline

Who to contact

Honda — official Honda recall lookup

Customer service: 1-888-234-2138

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Honda backup camera recalls: blank, blurry or missing reverse images · all 9 Honda recalls in this area

Official notice

Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Safety risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera wiring harness, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is 6RW.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.