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Kia Sportage side curtain airbags may be twisted

NHTSA campaign 22V878000 · Reported 2022-11-28 · Kia America, Inc.

medium How serious is it? About this label

The airbag could deploy the wrong way and injure someone in a crash; the notice does not restrict driving, so you can keep using the vehicle while you schedule the free fix.

What's wrong, in plain English

During assembly, the side curtain airbags in some 2023 Sportage models may have been twisted. These are the long airbags that drop down from above the side windows to protect heads in a side crash or rollover. A twisted airbag may not unfold the way it should, so it could hurt someone instead of cushioning them. A Kia dealer will look at the curtain airbags and reinstall them properly if needed, free of charge. Kia mailed owner letters December 28, 2022.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your Sportage is affected.
2. Contact your Kia dealer or Kia customer service at 1-800-333-4542 and mention recall SC257.
3. Book the inspection and reinstallation — there is no charge to you.

Affected vehicles (1)

Who to contact

Kiaofficial Kia recall lookup

Customer service: 1-800-333-4542

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
AIR BAGS:SIDE/WINDOW:CURTAIN
Summary
Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The side curtain air bags may have been twisted during installation.
Safety risk
A twisted air bag can deploy improperly, increasing the risk of injury.
Remedy
Dealers will inspect and reinstall the side curtain air bags as necessary, free of charge. Owner notification letters were mailed December 28, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC257.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.