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Kia Sportage Instrument Panel Screen May Fail
high How serious is it? About this label
A screen that fails to show the speedometer or warning lights can increase the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V874000 |
|---|---|
| Reported to NHTSA | Dec 17, 2025 |
| Manufacturer | Kia America, Inc. |
| Part affected | Trailer Hitches |
| Vehicles covered | 3 model/year combinations, model years 2023–2025 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Kia America is recalling certain Sportage and Sportage PHEV vehicles equipped with a 4.2-inch instrument screen and a genuine Kia tow hitch wiring harness accessory. In these vehicles, a software error can cause the instrument panel screen to stop working properly. When that happens, the driver may not be able to see important safety information on the screen, such as the speedometer or warning lights.
What you should do
2. Contact a Kia dealer at 1-800-333-4542.
3. The repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V874000. More in how recalls work.
Affected vehicles (3)
Who to contact
Kia — official Kia recall lookup
Customer service: 1-800-333-4542
The bigger picture
- Kia trailer hitch recalls involving wiring fires and screen failure · all 4 Kia recalls in this area
Other Kia Sportage recalls
- Jun 7, 2024Sportage Power Steering May Short Circuithigh
- Jan 18, 2024Kia Carnival and Sportage: Roof Molding May Detachmedium
- Jul 31, 2023Kia Seltos, Soul, Sportage: Oil Pump Fire Riskcritical
- Jun 7, 2023Sportage Brake Booster Leak May Cut Power Assisthigh
- Apr 26, 2023Kia SUVs and cars: dashboard display may go blankmedium
- Nov 28, 2022Kia Sportage Side Curtain Air Bags Twistedhigh
Official notice
- Component
- TRAILER HITCHES
- Summary
- Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- Safety risk
- An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.