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Porsche Taycan Suspension Strut Can Fail

NHTSA campaign 22V921000 · Reported Dec 13, 2022 · Porsche Cars North America, Inc.

high How serious is it? About this label

A dislodged suspension strut can cause a loss of vehicle handling and control, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number22V921000
Reported to NHTSADec 13, 2022
ManufacturerPorsche Cars North America, Inc.
Part affectedSuspension:front:macpherson Strut
Vehicles covered1 model/year combination, model years 2021
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Certain Porsche Taycan vehicles have a suspension strut with a retaining ring on top that can come loose over time. If the ring loosens, the strut can become dislodged and lose air, affecting the air suspension at that corner of the vehicle.

What you should do

1. Check your VIN at nhtsa.gov/recalls. 2. Contact a Porsche dealer or call Porsche customer service at 1-800-767-7243. 3. The suspension strut inspection and, if needed, replacement is free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 22V921000. More in how recalls work.

Affected vehicles (1)

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Porsche Taycan recalls

All 25 Taycan recalls

Official notice

Component
SUSPENSION:FRONT:MACPHERSON STRUT
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Taycan, Taycan 4S, Taycan Turbo S, Taycan 4 Cross Turismo, and Taycan 4S Cross Turismo vehicles. A retaining ring on top of the suspension strut may come loose, resulting in a dislodged strut and air loss from the strut spring.
Safety risk
An air suspension strut failure may cause a loss of vehicle handling and control, increasing the risk of a crash.
Remedy
Dealers will inspect the suspension strut and replace it, if necessary, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB8.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.