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Toyota Tundra instrument display can go completely blank

NHTSA campaign 23V111000 · Reported 2023-02-22 · Toyota Motor Engineering & Manufacturing

medium How serious is it? About this label

Driving without a speedometer or warning lights raises the chance of a crash, but the notice does not tell owners to stop driving, so it is fine to keep using the truck while you schedule the free update.

What's wrong, in plain English

A software error in the display unit on some 2022-2023 Toyota Tundra and Tundra Hybrid trucks can make the screen directly in front of the driver go blank. When that happens you cannot see how fast you are going, and you will not see the warning lights that tell you something is wrong with the truck — like low oil pressure or a brake problem. The dealer fixes it with a free software update.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23TA02 covers your truck.
2. Call your Toyota dealer or Toyota customer service at 1-800-331-4331 to book the update.
3. Have the display software updated — there is no charge to you.

Affected vehicles (4)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Tundra and Tundra Hybrid vehicles. A software error in the combination meter's electronic control unit (ECU) may cause the Instrument Panel LCD display to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk
A blank display will not show critical information such as the speedometer or warning lights, increasing the risk of a crash.
Remedy
Dealers will update the combination meter ECU software, free of charge. Owner notification letters are expected to be mailed April 17, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA02.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.