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Toyota Tundra software bug blanks instrument display

NHTSA campaign 23V111000 · Reported Feb 22, 2023 · Toyota Motor Engineering & Manufacturing

high How serious is it? About this label

A blank instrument display can hide information like your speed and warning lights while you are driving, which increases the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V111000
Reported to NHTSAFeb 22, 2023
ManufacturerToyota Motor Engineering & Manufacturing
Part affectedElectrical System: Instrument Cluster/panel
Vehicles covered4 model/year combinations, model years 2022–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

A software error in the instrument cluster's control computer can cause the display screen to go blank. When the screen goes blank, it stops showing information drivers need, such as vehicle speed and warning lights. This affects certain Toyota Tundra and Tundra Hybrid trucks equipped with this combination meter system. Toyota is recalling these vehicles to fix the problem with a software update to the instrument cluster's control unit.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact a Toyota dealer, or call Toyota customer service at 1-800-331-4331, to schedule the repair.
3. The software update is free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V111000. More in how recalls work.

Affected vehicles (4)

Who to contact

Toyota — official Toyota recall lookup

Customer service: 1-800-331-4331

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Toyota Tundra recalls

All 34 Tundra recalls

Official notice

Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Tundra and Tundra Hybrid vehicles. A software error in the combination meter's electronic control unit (ECU) may cause the Instrument Panel LCD display to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk
A blank display will not show critical information such as the speedometer or warning lights, increasing the risk of a crash.
Remedy
Dealers will update the combination meter ECU software, free of charge. Owner notification letters are expected to be mailed April 17, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA02.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.