Home › RAM › Promaster › 23V301000
Ram ProMaster Park Gear May Not Engage
high How serious is it? About this label
A partially engaged park gear can let the vehicle roll away, increasing the risk of a crash or injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V301000 |
|---|---|
| Reported to NHTSA | Apr 27, 2023 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Power Train:automatic Transmission:internal:park Pawl |
| Vehicles covered | 3 model/year combinations, model years 2019–2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On certain ProMaster vans with a 62TE transmission, debris inside the transmission may keep the park pawl from fully engaging the park gear.
What you should do
2. Contact a dealer (1-800-853-1403) for a software update and transmission inspection.
3. Any needed repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V301000. More in how recalls work.
Affected vehicles (3)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
The bigger picture
- Ram Power Train Recalls: Transmission Leaks, Rollaway and Power Loss · all 13 RAM recalls in this area
Other RAM Promaster recalls
- Sep 29, 2026Ram ProMaster Vans Risk Losing Power Steeringhigh
- Dec 17, 2025Wheelchair Restraints in Various Vehicles May Not Lockhigh
- Oct 23, 2025Ram ProMaster Radiator Fan Circuit May Overheathigh
- Oct 6, 2025Ram ProMaster Electric Vehicles Can Lose Drive Powerhigh
- Aug 26, 2025Ram ProMaster, Dodge Journey backup camera may failmedium
- May 21, 2025Ram ProMaster Rearview Camera May Not Displayhigh
Official notice
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
- Safety risk
- A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.