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Chevrolet Equinox, GMC Terrain child seat anchors blocked by coating

NHTSA campaign 23V339000 · Reported May 11, 2023 · General Motors, LLC

high How serious is it? About this label

If a child seat cannot be attached to the anchor bars, it may be left unsecured, which increases the risk of injury to the child in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number23V339000
Reported to NHTSAMay 11, 2023
ManufacturerGeneral Motors, LLC
Part affectedChild Seat:vehicle Latch Anchor
Vehicles covered8 model/year combinations, model years 2020–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

General Motors is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The four lower child seat anchor bars in the back seat may have too much powder coating on them, and the extra finish could keep a child seat from being attached to the bars. Because of this, the vehicles do not meet the federal safety standard for child restraint anchorage systems. Dealers will inspect the bars and, if needed, remove and replace the finish, free of charge.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to see whether your vehicle is covered. 2. Until the repair is done, install child seats using the vehicle's rear seat belts, as the notice advises. 3. Contact a dealer, or call Chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782 (recall number N232403240); the inspection and refinishing are free of charge.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V339000. More in how recalls work.

Affected vehicles (8)

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Chevrolet Equinox recalls

All 17 Equinox recalls

Official notice

Component
CHILD SEAT:VEHICLE LATCH ANCHOR
Summary
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Safety risk
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Remedy
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.