Chevrolet Equinox and GMC Terrain driver seat bolt loose

NHTSA campaign 22V724000 · Reported 2022-09-29 · General Motors, LLC

medium How serious is it? About this label

A seat that does not hold you in a crash raises the risk of injury; the vehicle can be driven, but have the seat inspected soon, especially if it feels loose.

What's wrong, in plain English

A bolt in the driver's seat frame, at the pivot point where the seat height adjusts, may be stripped or loose. With that bolt missing or not holding, the seat may not hold the driver in place properly during a crash. You might also notice the seat feels wobbly or shifts when you move. Dealers will inspect the driver's seat and replace the seat cushion frame if it is damaged, at no cost.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your vehicle is covered.
2. Contact your dealer, or Chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782, referencing recall N222377890.
3. Have the driver's seat inspected and repaired — the work is free.

Affected vehicles (3)

2022 Chevrolet Equinox
2022 GMC Terrain
2023 Chevrolet Equinox

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet seat recalls: loose seat bolts and bad welds explained · all 7 Chevrolet recalls in this area
GMC seat recalls: loose bolts and bad welds explained · all 4 GMC recalls in this area

Official notice

Component: SEATS
Summary: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
Safety risk: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.