Chevy Equinox, GMC Terrain passenger airbag may not switch off

NHTSA campaign 22V929000 · Reported 2022-12-15 · General Motors, LLC

high How serious is it? About this label

Serious for children, though the notice does not tell owners to stop driving; the safest step until the repair is done is to keep children and child seats in the back seat, where they belong anyway.

What's wrong, in plain English

These Equinox and Terrain models have ventilated front passenger seats with a system that senses who is sitting there. It is supposed to shut off the front passenger airbag when a small child or a child car seat is in that spot. On these vehicles it may not shut the airbag off. An airbag that goes off in a crash with a child or infant in the front seat can hurt them badly. Dealers will replace the sensing system for free.

What you should do

1. Look up your VIN at nhtsa.gov/recalls to confirm your vehicle is affected. 2. Call a Chevrolet dealer at 1-800-222-1020 or a GMC dealer at 1-800-462-8782 and schedule the free repair (GM recall N222388911). 3. Have the dealer replace the passenger presence system at no cost.

Affected vehicles (2)

2023 Chevrolet Equinox
2023 GMC Terrain

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

GMC — official GMC recall lookup

Customer service: 1-800-462-8782

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Will my Chevrolet's air bags actually deploy in a crash? · all 19 Chevrolet recalls in this area
GMC air bag recalls: roof-rail inflators and sensor module faults · all 11 GMC recalls in this area

Official notice

Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Summary: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
Safety risk: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
Remedy: Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.