Chevrolet Equinox fuel pump problem can stall engine

NHTSA campaign 23V013000 · Reported 2023-01-19 · General Motors, LLC

high How serious is it? About this label

Serious — an engine that quits in traffic raises the chance of a crash, so have it fixed soon; the notice does not tell owners to stop driving.

What's wrong, in plain English

The fuel pump unit may not send enough gasoline to the engine at all times. When that happens the engine can stall, meaning it shuts off while you are driving. A stall can happen with no warning, including in traffic, and you lose engine power. The dealer replaces the fuel pump unit at no charge. This recall covers certain Chevrolet Equinox and GMC Terrain models built for those years.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Call Chevrolet at 1-800-222-1020 or GMC at 1-800-462-8782, or contact your dealer, and mention recall N222372310.
3. The dealer replaces the fuel pump module, free of charge.

Affected vehicles (2)

2021 Chevrolet Equinox
2022 Chevrolet Equinox

Who to contact

Chevrolet — official Chevrolet recall lookup

Customer service: 1-800-222-1020

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Chevrolet fuel system recalls: leaks that risk fire and sudden stalls · all 13 Chevrolet recalls in this area

Official notice

Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Summary: General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
Safety risk: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.