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Polestar 2 Recalled for Faulty Front Ball Joint

NHTSA campaign 23V476000 · Reported Jul 12, 2023 · Polestar Automotive USA, Inc.

high How serious is it? About this label

A disconnected control arm can cause a loss of steering, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V476000
Reported to NHTSA	Jul 12, 2023
Manufacturer	Polestar Automotive USA, Inc.
Part affected	Suspension:front:control Arm:lower Ball Joint
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

The front left lower ball joint on some vehicles may have been installed incorrectly. This could let the control arm disconnect from the steering knuckle, the part that connects the wheel to the steering system.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your vehicle is affected.
2. Contact Polestar customer service at 1-800-806-2504 to schedule an inspection.
3. The ball joint fastening bolt will be inspected and replaced if needed, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V476000. More in how recalls work.

Affected vehicles (1)

2023 Polestar Polestar 2

Who to contact

Polestar — official Polestar recall lookup

Customer service: 1-800-806-2504

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Polestar Polestar 2 recalls

Sep 15, 2025Polestar 2 Rearview Camera May Not Display in Reversehigh
Jul 2, 2025Polestar 2 May Lose Braking In One Pedal Drivehigh
Apr 25, 2025Polestar 2 back-up camera may not show an imagemedium
Dec 18, 2024Polestar 2 Driver Airbag Clamps May Failhigh
Jun 26, 2024Polestar 2 Rearview Camera May Not Displaymedium
Feb 24, 2021Polestar 2 Battery Software May Disconnect Powerhigh

Official notice

Component: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Summary: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
Safety risk: The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.