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Polestar 2 front suspension joint may come apart
high How serious is it? About this label
Serious — losing steering while driving can cause a crash, so have it inspected right away; the notice does not tell owners to park the vehicle.
What's wrong, in plain English
On some 2023 Polestar 2 vehicles, a joint in the front left suspension may have been put together incorrectly. That joint connects the lower suspension arm to the part that holds the front wheel and lets it steer. If it comes apart, you can lose the ability to steer the car. Dealers will inspect the joint and replace its bolt if needed, at no cost to you.
What you should do
1. Enter your VIN at nhtsa.gov/recalls to confirm your Polestar 2 is included.
2. Contact your Polestar dealer or Polestar customer service at 1-800-806-2504 (recall R10245).
3. Have the ball joint inspected and the bolt replaced if needed — free of charge.
2. Contact your Polestar dealer or Polestar customer service at 1-800-806-2504 (recall R10245).
3. Have the ball joint inspected and the bolt replaced if needed — free of charge.
Affected vehicles (1)
Who to contact
Polestar — official Polestar recall lookup
Customer service: 1-800-806-2504
Official notice
- Component
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
- Summary
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles. The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.
- Safety risk
- The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.