Chrysler Pacifica Hybrid Fuel Line Can Leak

NHTSA campaign 23V500000 · Reported Jul 20, 2023 · Chrysler (FCA US, LLC)

critical How serious is it? About this label

A fuel leak near a spark or other ignition source can start a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	23V500000
Reported to NHTSA	Jul 20, 2023
Manufacturer	Chrysler (FCA US, LLC)
Part affected	Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Vehicles covered	1 model/year combination, model years 2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

On these plug-in hybrid Pacifica vans, a fuel line inside the vehicle may be bent out of shape, called deformed. A deformed line can develop a leak and let fuel escape. If that leaking fuel reaches a spark or other ignition source, it can catch fire.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm if your vehicle is affected.
2. Contact an FCA/Chrysler dealer, or call customer service at 1-800-853-1403, to schedule an inspection.
3. Dealers will inspect and replace the fuel line if needed, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V500000. More in how recalls work.

Affected vehicles (1)

2023 Chrysler Pacifica

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Chrysler Pacifica recalls

Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
May 21, 2026Chrysler Pacifica rearview camera image may not displaymedium
May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium

All 35 Pacifica recalls

Official notice

Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary: Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
Safety risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.