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Porsche portable charging cable and outlet can overheat
critical How serious is it? About this label
An overheated outlet or charging cable can increase the risk of a fire. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 23V841000 |
|---|---|
| Reported to NHTSA | Dec 13, 2023 |
| Manufacturer | Porsche Cars North America, Inc. |
| Part affected | Electrical System:propulsion System:charging:cable/cord:onboard |
| Vehicles covered | 12 model/year combinations, model years 2019–2024 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
Porsche is recalling a number of electric and plug-in hybrid models, including the Taycan, Cayenne E-Hybrid and Panamera 4S E-Hybrid. When the compact charging system is used with its industrial 220-volt or 240-volt plug at the 100 percent charge setting, some home outlets cannot handle the electrical current the system needs. The outlet or the charging cable can then overheat. Dealers will supply a new 220-volt/240-volt portable charging cable with a built-in temperature sensor, free of charge.
What you should do
2. Porsche advises owners not to use the 220-volt/240-volt compact portable charging cable, and to use only the 110-volt home charging cable or public charging stations.
3. Contact a Porsche dealer, or call Porsche customer service at 1-800-767-7243 (Porsche's recall number is APB6); the replacement cable is free of charge.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 23V841000. More in how recalls work.
Affected vehicles (12)
Who to contact
Porsche — official Porsche recall lookup
Customer service: 1-800-767-7243
The bigger picture
- Porsche Electrical Recalls Cover Battery Fires and Missing Brake Warnings · all 13 Porsche recalls in this area
Other Porsche Taycan recalls
- Dec 19, 2025Porsche Cayenne, Panamera and Taycan Rearview Camera Failuremedium
- May 5, 2025Porsche Taycan front passenger airbag may switch offhigh
- Oct 1, 2024Porsche Taycan Battery Short Circuit Fire Riskcritical
- Oct 1, 2024Porsche Taycan High-Voltage Battery Short Circuit Riskcritical
- Sep 5, 2024Porsche Taycan headlight software affects parking lightsmedium
- Jun 19, 2024Porsche Taycan Front Brake Hoses May Leakhigh
Official notice
- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
- Summary
- Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Safety risk
- An overheated outlet or charging cable can increase the risk of a fire.
- Remedy
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.