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Ram ProMaster driver seat belt warning may not work

NHTSA campaign 24V129000 · Reported Feb 22, 2024 · Chrysler (FCA US, LLC)

medium How serious is it? About this label

If the seat belt reminder does not work properly, the seat belt may not be used correctly, which raises the chance of injury in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V129000
Reported to NHTSA	Feb 22, 2024
Manufacturer	Chrysler (FCA US, LLC)
Part affected	Seat Belts:front:buckle Assembly
Vehicles covered	2 model/year combinations, model years 2022–2023
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Ram ProMaster vans. The warning light and chime that remind the driver to buckle up may not turn on the way they are supposed to. Because of this, these vans do not meet the federal safety rule covering occupant crash protection. Dealers will look at the driver's seat belt buckle and replace it if needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your van is included. 2. Contact a Chrysler or Ram dealer to schedule the inspection, or call FCA US customer service at 1-800-853-1403 (recall number 02B). 3. The inspection and any buckle replacement are free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V129000. More in how recalls work.

Affected vehicles (2)

2022 RAM Promaster
2023 RAM Promaster

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Ram Seat Belt Recalls: Retractors, Rear Anchors and Warning Reminders · all 6 RAM recalls in this area

Other RAM Promaster recalls

Sep 29, 2026Ram ProMaster Vans Risk Losing Power Steeringhigh
Dec 17, 2025Wheelchair Restraints in Various Vehicles May Not Lockhigh
Oct 23, 2025Ram ProMaster Radiator Fan Circuit May Overheathigh
Oct 6, 2025Ram ProMaster Electric Vehicles Can Lose Drive Powerhigh
Aug 26, 2025Ram ProMaster, Dodge Journey backup camera may failmedium
May 21, 2025Ram ProMaster Rearview Camera May Not Displayhigh

All 26 Promaster recalls

Official notice

Component: SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.