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Ram ProMaster driver seat belt warning may not work

NHTSA campaign 24V129000 · Reported 2024-02-22 · Chrysler (FCA US, LLC)

low How serious is it? About this label

A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash. The notice does not tell owners to stop driving.

What's wrong, in plain English

On certain Ram ProMaster vans, the light and chime that remind the driver to buckle up may not come on. The part inside the driver's seat belt buckle that tells the van whether the belt is fastened can fail, so you get no reminder at all. Because of this, the van does not meet the federal rule for protecting people in a crash. A dealer will check the buckle and replace it if needed, at no cost.

What you should do

1. Enter your VIN at nhtsa.gov/recalls to confirm your van is included. 2. Call your Ram dealer, or FCA customer service at 1-800-853-1403 (recall 02B), and book an appointment. 3. Have the buckle inspected and replaced if needed — the repair is free.

Affected vehicles (2)

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Official notice

Component
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Summary
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.