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Ram ProMaster left taillight and turn signal may fail

NHTSA campaign 24V197000 · Reported Mar 14, 2024 · Chrysler (FCA US, LLC) (Stellantis)

medium How serious is it? About this label

A dead left turn signal may leave other drivers unaware that the van is turning, and a dead left taillight makes the van harder to see; both increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V197000
Reported to NHTSA	Mar 14, 2024
Manufacturer	Chrysler (FCA US, LLC) (Stellantis)
Part affected	Electrical System:wiring
Vehicles covered	2 model/year combinations, model years 2021–2022
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In these Ram ProMaster vans, a wiring connection may be poor, which can stop the left taillight and the left turn signal from working. When that happens, the left rear light does not come on and the left turn signal does not flash, so other drivers get no signal that the van is turning and have a harder time seeing it. Because of this, the vans do not meet the federal rule covering lamps, reflective devices and related equipment.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see if your van is included. 2. Contact a Ram dealer, or call FCA US customer service at 1-800-853-1403 (recall number 21B). 3. Dealers inspect and, if needed, replace the wiring harness free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V197000. More in how recalls work.

Affected vehicles (2)

2021 RAM Promaster
2022 RAM Promaster

Who to contact

RAM — official RAM recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

What RAM Electrical Recalls Involve Fires and Missing Dashboard Information? · all 12 RAM recalls in this area

Other RAM Promaster recalls

Sep 29, 2026Ram ProMaster Vans Risk Losing Power Steeringhigh
Dec 17, 2025Wheelchair Restraints in Various Vehicles May Not Lockhigh
Oct 23, 2025Ram ProMaster Radiator Fan Circuit May Overheathigh
Oct 6, 2025Ram ProMaster Electric Vehicles Can Lose Drive Powerhigh
Aug 26, 2025Ram ProMaster, Dodge Journey backup camera may failmedium
May 21, 2025Ram ProMaster Rearview Camera May Not Displayhigh

All 26 Promaster recalls

Official notice

Component: ELECTRICAL SYSTEM:WIRING
Summary: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.