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Porsche Taycan high-voltage battery may short circuit

NHTSA campaign 24V215000 · Reported Mar 20, 2024 · Porsche Cars North America, Inc.

critical How serious is it? About this label

A short circuit in the battery increases the risk of a fire. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V215000
Reported to NHTSAMar 20, 2024
ManufacturerPorsche Cars North America, Inc.
Part affectedElectrical System:propulsion System:traction Battery
Vehicles covered5 model/year combinations, model years 2020–2023
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

Porsche is recalling certain Taycan models because the high-voltage battery may develop a short circuit within its battery modules.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Until the repair is completed, charge your vehicle to no more than 80% of battery capacity.
3. Contact a Porsche dealer at 1-800-767-7243 to schedule the free replacement of the battery modules.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V215000. More in how recalls work.

Affected vehicles (5)

Who to contact

Porsche — official Porsche recall lookup

Customer service: 1-800-767-7243

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

The bigger picture

Other Porsche Taycan recalls

All 25 Taycan recalls

Official notice

Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2023 Taycan, Taycan 4 Cross Turismo, 2020-2023 Taycan 4S, Taycan Turbo S, 2021-2022 Taycan 4S Cross Turismo, 2022 Taycan Turbo S Cross Turismo, 2022-2023 Taycan GTS, 2023 Taycan GTS Sport Turismo, and 2020-2021 Taycan Turbo vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Safety risk
A short circuit in the battery increases the risk of a fire.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will replace the affected modules in the high-voltage battery, free of charge. Owner notification letters were mailed on October 8, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA4.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.