Chrysler Pacifica and Voyager lose traction control during cruise control

NHTSA campaign 24V240000 · Reported Mar 28, 2024 · Chrysler (FCA US, LLC) (Stellantis)

high How serious is it? About this label

Chrysler says a traction control system that is not working can increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V240000
Reported to NHTSA	Mar 28, 2024
Manufacturer	Chrysler (FCA US, LLC) (Stellantis)
Part affected	Traction Control System
Vehicles covered	2 model/year combinations, model years 2024
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

In these minivans, the traction control system does not work while cruise control is switched on. Traction control is the system that helps keep the wheels gripping the road. Chrysler is recalling certain 2024 Pacifica and Voyager vehicles because of this. Dealers will install updated traction control software at no cost to the owner. Chrysler mailed notification letters to owners in April 2024, and owners with questions can call the company's customer service line.

What you should do

1. Check your VIN at nhtsa.gov/recalls to see whether your minivan is included. 2. Contact a Chrysler dealer to schedule the software update, or call FCA customer service at 1-800-853-1403. 3. The software update is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V240000. More in how recalls work.

Affected vehicles (2)

2024 Chrysler Pacifica
2024 Chrysler Voyager

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Chrysler Pacifica recalls

Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
May 21, 2026Chrysler Pacifica rearview camera image may not displaymedium
May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium

All 35 Pacifica recalls

Official notice

Component: TRACTION CONTROL SYSTEM
Summary: Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.
Safety risk: An inactive traction control system can increase the risk of a crash.
Remedy: Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.