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Ram ProMaster Electronic Stability Control Malfunction
medium How serious is it? About this label
Driving with an inoperative electronic stability control system increases the risk of a crash. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 24V290000 |
|---|---|
| Reported to NHTSA | Apr 25, 2024 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Part affected | Electronic Stability Control (esc) |
| Vehicles covered | 1 model/year combination, model years 2021 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
An electrical ground connection in these ProMaster vans may not be secure. If the connection is loose, the electronic stability control system may stop working.
What you should do
2. Contact a dealer, or call FCA US customer service at 1-800-853-1403 (reference recall 43B), to schedule the repair.
3. The ground nut tightening repair is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V290000. More in how recalls work.
Affected vehicles (1)
Who to contact
RAM — official RAM recall lookup
Customer service: 1-800-853-1403
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Official notice
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Summary
- Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
- Safety risk
- Driving with an inoperative electronic stability control system can increase the risk of a crash.
- Remedy
- Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.