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Infiniti Q50 and Q70 driveshaft can break

NHTSA campaign 24V470000 · Reported Jun 21, 2024 · Nissan North America, Inc.

high How serious is it? About this label

A broken driveshaft can cause a loss of drive power, or cause the vehicle to roll away if it's in Park without the parking brake applied, both of which increase the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	24V470000
Reported to NHTSA	Jun 21, 2024
Manufacturer	Nissan North America, Inc.
Part affected	Power Train:driveline:driveshaft
Vehicles covered	5 model/year combinations, model years 2018–2019
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Nissan is recalling certain Infiniti Q50, Q70, and Q70L two-wheel drive vehicles because the driveshaft can develop fatigue and break.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is included.
2. Contact an INFINITI dealer at 1-800-662-6200 to schedule service.
3. The dealer will replace the driveshaft, free of charge.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V470000. More in how recalls work.

Affected vehicles (5)

2018 Infiniti Q50
2018 Infiniti Q70
2018 Infiniti Q70L
2019 Infiniti Q70
2019 Infiniti Q70L

Who to contact

Infiniti — official Infiniti recall lookup

Customer service: 1-800-662-6200

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Infiniti Q50 recalls

Aug 2, 2021Infiniti Q50, Q60 and QX80 rearview image may not displaymedium
May 27, 2021Nissan Murano and Infiniti Steering Parts May Crackhigh
Apr 4, 2021Infiniti Q50, Q60 Engine May Stall From Fuel Losshigh
Sep 12, 2019Nissan and Infiniti backup camera image can stay offmedium
Jul 27, 2017Infiniti Q50 Software Flaw Can Stall Enginehigh

Official notice

Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Safety risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.