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Chrysler Pacifica, Voyager Seats May Sit Near Airbag

NHTSA campaign 24V888000 · Reported Nov 25, 2024 · Braun Corporation

high How serious is it? About this label

A seat that sits too close to the air bag can increase the risk of injury if the air bag deploys in a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number24V888000
Reported to NHTSANov 25, 2024
ManufacturerBraun Corporation
Part affectedSeats:barriers
Vehicles covered2 model/year combinations, model years 2024
Do-not-drive advisoryNo
Park-outside advisoryNo
RepairFree at any franchised dealer

What's wrong, in plain English

On certain 2024 Chrysler Pacifica and Voyager vehicles, a seat limiter that is supposed to stop the seat from sliding too far forward may not have been installed. Without this limiter, the seat can move further forward than it should. Because of this, the vehicles do not meet federal rules for protecting occupants in a crash. Dealers will check the seat and install a limiter if needed.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a dealer, or call Braun customer service at 1-800-488-0359.
3. The inspection and repair are free.
Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 24V888000. More in how recalls work.

Affected vehicles (2)

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Chrysler Pacifica recalls

All 35 Pacifica recalls

Official notice

Component
SEATS:BARRIERS
Summary
Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
A seat positioned too close to the air bag can increase the risk of injury during a crash.
Remedy
Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.