Chrysler Pacifica Rearview Camera May Not Display

NHTSA campaign 25V471000 · Reported Jul 17, 2025 · Chrysler (FCA US, LLC)

high How serious is it? About this label

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. The notice does not tell owners to stop driving.

Key facts

NHTSA campaign number	25V471000
Reported to NHTSA	Jul 17, 2025
Manufacturer	Chrysler (FCA US, LLC)
Part affected	Equipment:appliance:tv/radio/speakers
Vehicles covered	2 model/year combinations, model years 2024–2025
Do-not-drive advisory	No
Park-outside advisory	No
Repair	Free at any franchised dealer

What's wrong, in plain English

Chrysler is recalling certain Pacifica vehicles that were built with an incorrect radio. This can cause the rearview camera image not to display.

What you should do

1. Check your VIN at nhtsa.gov/recalls to confirm your vehicle is affected.
2. Contact a Chrysler dealer, or call Chrysler customer service at 800-853-1403.
3. The repair is free.

Where do I find my VIN, and what do I tell the dealer?

Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V471000. More in how recalls work.

Affected vehicles (2)

2024 Chrysler Pacifica
2025 Chrysler Pacifica

Who to contact

Chrysler — official Chrysler recall lookup

Customer service: 1-800-853-1403

Any franchised dealer for the brand can do the repair. Phone numbers are taken from manufacturer sites and recent NHTSA notices; if one has changed, the number in your own recall letter is the one to use.

Other Chrysler Pacifica recalls

Sep 1, 2026Chrysler Pacifica Sensor Crack May Disable Stability Controlhigh
Aug 13, 2026Chrysler Pacifica Rearview Camera May Not Displaymedium
Jun 4, 2026Chrysler Pacifica Hybrid: Battery Pack Fire Riskcritical
Jun 2, 2026Chrysler Pacifica, Voyager Seat Wiring May Disable Airbagshigh
May 21, 2026Chrysler Pacifica rearview camera image may not displaymedium
May 11, 2026Chrysler Pacifica Wheelchair Vans Recalled for Loose Restraintsmedium

All 35 Pacifica recalls

Official notice

Component: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Summary: Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.

Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.