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Volvo Trucks Door May Not Open From Inside
medium How serious is it? About this label
A door that cannot be opened from the inside could trap someone in the truck, increasing the risk of injury. The notice does not tell owners to stop driving.
Key facts
| NHTSA campaign number | 25V620000 |
|---|---|
| Reported to NHTSA | Sep 18, 2025 |
| Manufacturer | Volvo Trucks North America |
| Part affected | Latches/locks/linkages:doors:latch |
| Vehicles covered | 1 model/year combination, model years 2026 |
| Do-not-drive advisory | No |
| Park-outside advisory | No |
| Repair | Free at any franchised dealer |
What's wrong, in plain English
On some new Volvo VNL trucks, the cable that connects the interior door handle to the door latch may have been installed incorrectly. If this happens, the door may not open when someone tries to use the inside handle. This could trap a person inside the truck, which increases the risk of injury.
What you should do
2. Contact a Volvo Trucks dealer, or call Volvo Trucks customer service at 800-528-6586.
3. The repair (replacing the door latch cable and pivot clip) is free.
Where do I find my VIN, and what do I tell the dealer?
Your VIN is the 17-character code on the lower left of the windshield, on your registration and usually on your insurance card. Enter it at nhtsa.gov/recalls to see whether this recall is still open on your car. When you call the dealer, say you have an open safety recall and give them NHTSA campaign number 25V620000. More in how recalls work.
Affected vehicles (1)
Who to contact
Volvo — official Volvo recall lookup
Customer service: 1-800-458-1552
Other Volvo VNL (4) recalls
- Oct 15, 2026Volvo VNL (4) Cabs Have Loose or Missing Boltshigh
- Sep 28, 2026Volvo VNL Trucks: Software Flaw Weakens Brakinghigh
- Aug 6, 2026Volvo VNL and VNR trucks may lose roof marker lightsmedium
- Jul 9, 2026Volvo Truck Steering Arm May Loosen, Crash Riskhigh
- May 28, 2026Volvo Trucks Wheel Lug Nuts May Loosencritical
- Apr 23, 2026Volvo Trucks Rear Brake Modulator Short Circuit Riskhigh
Official notice
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Summary
- Volvo Trucks North America (Volvo Trucks) is recalling certain 2026 New VN trucks. The door latch cable on the interior door handle may be incorrectly installed, preventing the door from opening.
- Safety risk
- A door that cannot be opened from the inside may trap occupants, increasing the risk of injury.
- Remedy
- Dealers will replace the door latch cable and pivot clip, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact Volvo Trucks' customer service at 800-528-6586. Volvo Trucks' number for this recall is RVXX2508. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2025.
Verify your specific vehicle by VIN at nhtsa.gov. Recall repairs are free of charge by law.